How to get up-to-date and complete information about all services connected to the number? How can I get a detailed printout of all calls, activate any service, or view a financial statement?
Beeline subscribers can take advantage of such an interesting thing as “Personal Account”. It is designed so conveniently and logically that even a child can use it! If we compare similar services from various Russian operators, we can note that Beeline implemented this tool most conveniently.
Everything here is done for the average user who is too lazy to understand the intricacies of confusing menus. Services can be connected and disabled using convenient virtual switches, and ordering details is just one click away.
Registration
To register in your Beeline Personal Account, you don’t need to go anywhere or travel anywhere. Registration is carried out directly on the official Beeline website.
After this, a message will be sent to the specified number. message with code, which you will need to enter on the next page. We enter the password, go through verification of the email address, after which you can begin to get acquainted with your Personal Account for individuals.
As you can see, the registration procedure is extremely simple and takes approximately 2-3 minutes.
Instead of a phone number, you can specify any other login consisting of numbers and letters.
Entrance
In order to log into your Beeline personal account, visit the website https://my.beeline.ru/, then you need to enter your phone number (or login) and password in the appropriate form.
To receive the password dial from your mobile phone with a Beeline SIM card USSD command *110*9# and the call key - in response to your phone you will receive an SMS message with a password. After a few seconds, “My Beeline” - the subscriber’s personal account - will open on the monitor screen.
What can we see on the start screen?
- Name of the tariff plan;
- Balance;
- List of connected services;
- Button for ordering details.
The most interesting thing here is the list of services, since it is this that will help you find out where the funds go. If you do not need additional paid services, you can immediately disable them.
The same applies to accidental or intentional connected subscriptions, constantly resetting the balance. If the switch is gray, then the service or tariff is available for connection - just click on the switch with the mouse and confirm your intentions. After this, the switch will turn red.
Here we see brief financial information about tariffs and services - size subscription fee and connection fee. Everything is done very conveniently and clearly.
To use the service without a password, you need to link it to your pages on the social networks Facebook and Vkontakte.
How to use
Beeline specialists have worked hard to ensure that the service is convenient and functional. And so it happened - to the delight of subscribers.
Opposite the tariffs and services you can see peculiar switches with the help of which they can be connected or disabled.
The “Finance and Detailing” section hides detailed information about all expenses and calls. Moreover, here it is implemented so conveniently that it couldn’t be simpler.
All data is presented in a convenient chart, where all expenses are published. Communication services are grouped, so you can quickly understand what's what. And all this without mind-boggling abbreviations, abbreviations and incomprehensible phrases in English.
If desired, you can withdraw report for the required period, and also download it as XLS and PDF files.
New item "Internet for everything" will allow you to distribute available traffic to other devices. The service is quite unique and very convenient, as it eliminates the need to remember to pay other bills - the Internet is distributed to all the subscriber’s devices, and only one bill is paid.
The next important point is "Application history". Here you can see information about all the latest actions. For example, if a child accidentally comes into the office, the parent will be able to look at the archive of changes and return everything to its original state.
It's also easy to keep track of application statuses. For example, when you change your tariff plan, you can receive a notification here that the tariff has actually changed.
If something doesn’t work out for you, then in this case it will be useful to you section "Help and feedback". By the way, right here you can create a request to the support service, rather than “hanging” on the line waiting for a consultant’s response.
Do you want to pay for some services, top up your Beeline phone account or link a bank card? Go to section "Payment methods" and perform the necessary actions - all this is done very easily and simply, literally in 1-2 mouse clicks.
No less interesting "Settings" section, since here you can access other subscriber numbers. What does it do and what is it for? It’s very simple – to control other numbers.
For example, you can see where your grandmother called and why her calls led to huge expenses. Here you can prohibit receiving invitations to manage services from other subscribers - especially for those who care about the security of their number.
How to delete
In fact, delete Beeline’s “Personal Account” impossible. If you don't want to use it, just set a complex password and forget it. Or cancel your service contract at your nearest office. But in this case you lose your number.
Thus, if this service is not needed, the subscriber should simply forget about its existence.
Beeline online account is a special service that allows you to manage operator services and tariffs via the Internet. Login to your Beeline personal account can be done both from desktop computers and via a smartphone - through the My Beeline application. In both cases, the set of functions remains the same. If you are a Beeline subscriber, we recommend that you use two services at once. While away from home, you can always view a summary of your tariff or switch the service via your phone. Let's figure out what a personal account is, how to log into it and use each of the subsections.
Beeline personal account: Login to your personal account
If your goal is to log into Beeline's account, follow the link above. If you are not yet registered on the Beeline website, then you need to do it quickly and use all the useful functions of your account! Also, if you have problems logging into your Beeline account, here is a section with tips on how to solve them:
So, after you have become a Beeline subscriber, register in your personal account on the official website using the instructions below.
- on the page that opens, click on the “Get password” button, which is located next to the field for entering authorization data;
- after that, enter your mobile number and wait for an SMS message with a new password for your personal account;
- go to the authorization page my.beeline.ru again and enter your login and password in the appropriate fields;
- To enter your account, click the “Login” button.
In order not to remember your login and password, you can log in using a page on Facebook or Vkontakte, and then link your number or personal account.
To use the service from a smartphone or tablet, you need to download the program through the Play Market or App Store, and then launch the utility. Next, you will be asked to enter your mobile phone number. Wait for the SMS message with the code and enter it in the application. You can also make a special USSD request for SMS yourself. SMS, by the way, is the password to the account. The request command is as follows: *110*9# (enter asterisk, one hundred and ten, asterisk, nine, hash and press the call button).
Useful information for the user:
- There is not just one personal account - there are several of them, namely:
- Beeline personal account for corporate users.
- Personal account for users - individuals.
- Modification of personal account for mobile users - My Beeline application.
- Personal account for other Beeline services - Internet, television. However, recently the company has been pursuing a policy of consolidating all services into one account; this will eliminate unnecessary “bureaucracy” and make working with different services more convenient.
List of features of the Beeline account
Below is a complete list of what is available to clients in the Beeline account on the website and in the mobile application:
- obtaining information about tariffs;
- changing the tariff plan and additional options;
- account management;
- replenish your balance in different ways;
- feedback and support service;
- detailed information about all operations performed and traffic consumption.
Each type of function has its own section (because of this, Beeline’s personal account becomes one of the most convenient among similar ones). Let's look at each option and its instructions in more detail.
General information about services
Beeline tariffs
To view information about services, you must open the “Tariffs” subsection.
It contains the following data:
- information about the connected tariff plan;
- parameters and detailed description;
- the ability to change the tariff plan with a special button.
The convenience of the “Tariffs” section is that customers do not have to manually search for a suitable tariff plan or option. Just check the box next to the item that meets your requirements (for example, calls or unlimited Internet), and a list of current offers will appear on the screen.
Beeline services
The second important section is “ Services" It contains all the information about additional services connected to your tariff plan. Also, there is a list and description of other services that may be useful to the subscriber. Connecting and disabling options is done with a couple of mouse clicks, which is very convenient and does not take much time.
Beeline Finance
In this section you can get all the information about your balance, payments, and debts.
Don't forget to open this tab from time to time to control your expenses.
With this option, clients will not have additional questions about where the deposited funds go and why. Everything is described in detail in the reports. In order not to constantly visit your Beeline personal account for this information, you can subscribe to the report by email. A letter will be sent monthly with updated information.
Beeline applications
A separate section of the same name has been created for the history and list of submitted applications. Here you can track the status of your applications, check their readiness, dates, and so on. Data on trust payments is also located in this tab.
Contacting Beeline support service
Users go to this subsection when problems arise with personal account functionality Beeline or questions arise. Before contacting specialists for help, you can read our frequently asked questions. This list is compiled based on the most common topics of support requests. In most cases, users find the answer to their question.
If you were unable to solve the problem, then create a request using a special form. If you do not have access to your personal account, or have problems with authorization in your personal account, call the hotline at the toll-free number listed on the website in the “Contact Information” section.
Beeline personal account: payment for services
This section is the most popular among clients. With its help, you can deposit funds to your phone balance or personal account directly through your phone or computer. The option to send money to another number is also available.
To make a payment, follow these steps:
- go to the payment section;
- enter the amount to be paid;
- enter the mobile number or personal account of the subscriber to whom you want to send money;
- enter the details of the payment instrument. You can pay for services via a bank card or e-wallet;
- enter the code from the picture and check the box next to the item agreeing to the terms;
- Finally, click the “Pay” button;
- then confirm the operation via SMS message.
In the payment section, you can also make a trust payment using a special button. You must first indicate the payment amount.
To avoid having to carry out the same transaction every month, you can set up automatic payment. To do this, you need to link your bank card to your personal account and set the transaction size.
It is worth noting that you can top up your balance through the official website without a personal account, but there are additional “chips” in the form of trust payments, auto payments, etc. available only to personal account users.
The last section to read is Recommended Offers. It collects all the information about your tariff plans, options and traffic consumption. Based on the collected data, the service compiles a list of recommended services that you have not yet connected to. Using this section, it is convenient to monitor updates to the service catalog and switch to new, more suitable tariffs and options. If you are already using all the services offered, this section will remain empty.
The capabilities of Beeline's personal account are constantly being refined and improved to make it more comfortable for clients to manage their services. The functionality of the Beeline mobile application almost completely replicates the personal account on the official website. Thanks to this, you can manage services, pay for the Internet, change tariffs not only on the computer, but anywhere with a smartphone or tablet. Save your username and password in your browser's password manager so you don't have to enter authorization data every time you visit the site. (However, if the password is different each time, you can save only the login).
Solving problems with access and login to your Beeline personal account
Sometimes users have a problem logging into their Beeline account. What to do in this case? First of all, don't panic! All problems can be solved, including those related to logging into your Beeline personal account. Here are the main difficulties and how to solve them:
Beeline personal account login page does not load// first of all, check your Internet connection, and also make sure that you enter your Beeline account from the operator’s official website
The password for your personal account does not match// the most common reason is that the user enters the password incorrectly, an extra character is entered, or vice versa - one of them is not entered. Check everything again!
Doesn't let me into the office and says "wrong user"// perhaps you entered the wrong phone number to log in, or you are logging into your Beeline home Internet account or another service. Check it.
See detailed material about possible causes of problems with access to Beeline’s Personal Account and ways to solve them:
How to delete your Beeline personal account
Users who, for various reasons, stop using the operator’s services have a reasonable question: how to delete their personal account? The answer to it is as follows:
At the moment, you cannot delete your account.
What to do in this case? Here are some possible solutions:
Firstly, if you know for sure that you do not need the services of the Beeline online account, you can simply not go to this site.
Secondly, go to the nearest Beeline service center and cancel the number service agreement.
And thirdly, it is quite possible that in the near future the Account will have a special function for closing and deleting it by the client himself. So stay tuned for Beeline news! To do this, subscribe to the operator’s official pages on the most popular social networks.
Video - Beeline single account
https://www.youtube.com/watch?v=uHYPUGBNEBM Video can’t be loaded: Unified personal account “My Beeline” (https://www.youtube.com/watch?v=uHYPUGBNEBM)
Question: How can go to your Beeline personal account? How to use your personal account and what opportunities are available? How to log into your personal account if you forgot your password?
Answer: Beeline cellular subscribers have an excellent opportunity to manage their services through their personal account. To do this, you need to visit the official Beeline website and log in to your personal account. Here we won’t show or tell you in detail how to log into your personal account on Beeline, everything is easy and simple. Open a browser on your computer or on your phone, type beeline.ru and in the site page that opens, look for the line “Personal Account” and click on it. Next, a form will open where you need to fill in “Login” and “Password” as shown below in the attached picture.
In the field where you need to enter Login, enter our phone number without 8 and +7, only 10 digits of our number, in the Password input field, enter the password received to our number after the request. Since you probably want to log into your personal account on Beeline for the first time, you need to request a password. To do this, on your phone from your number we request a password by typing *110*9# and calling, after a couple of seconds or minutes you will receive an SMS message with a password, you need to enter it in the Password field and click on the “Login to your personal account” button. Perhaps, for additional protection, you will have to immediately change the password to a new one, you will be asked to do this on the same page; just fill in the new password and confirm with the save button. After changing your password, you will receive an SMS message with a code that you will need to enter in the specified place on the site. (For those who don't know how to log into your personal account if you forgot your password, then to restore you also need to dial the command *110*9# and the call key, and then everything is the same as written above.)
After this procedure, you will immediately be taken to your personal account where you will have access to a lot of information about your number and useful features. You will also see all connected paid and free services and will be able to manage them yourself, including you will be able to disable paid services if you do not use them. Also in your Beeline personal account you can see information about your balance, tariff plan, connected options and accumulated bonuses. Through your personal account you can also change the tariff plan, you can see the details of what the money from the account was spent on and what numbers they called and received calls by the second completely free of charge, for which many thanks to Beeline, you can, if you wish, block your number, transfer accumulated points to another number if possible, activate roaming and much more.
The most important thing for those who use their personal account is the opportunity to contact Beeline support and ask them a question. I would like to note that questions asked are answered quickly, and they can also call you and answer your question personally.
- I hope this article helped you how to log into your personal account on Beeline.
- We will be glad if you add your reviews, comments, useful tips to the article, provide mutual assistance and support in solving problems, helping other users of the beeline cellular operator.
- Thank you for your feedback, useful advice, mutual help and support!
The modern generation of young people values freedom of choice, even in such strict categories as “mobile services” and “tariff plans”. Beeline takes into account the desire for individuality and independence of each of its subscribers. This is expressed in the opportunities that open to the user thanks to access to his personal account. The range of services and functions available to the company’s client after authorization allows him to adjust the conditions for using mobile communications based on his preferences and needs.
How to log into your Beeline personal account: working methods
A prerequisite is the registration of the user who is encountering such a procedure for the first time.
A few simple steps to register:
- You should pay attention to the “login” button, which must be activated to go to “Personal Account”. To do this, follow the link - my.beeline.ru
- Required login is phone number, which must be entered in ten-digit format (without the first “8” or “+7”).
- You need to generate an access password. To do this, you will need to send a USSD request *110*9# to see it on the phone screen. Or, on the site itself, click “get password.” The resulting code must be entered in the appropriate field.
A dialog box will then open to receive your password.
After entering the phone number, the subscriber needs to click on “Send”. The text message received on your phone will contain a combination of numbers that must be entered in the appropriate field.
A new field will appear on the page in which you should enter the created personal password, and then click “Save”.
You should not select an easily calculated combination, such as your birthday. The password should be easy for the subscriber himself, but impossible to calculate and select by unauthorized persons.
Beeline sets the following password restrictions:
- The minimum number of characters is 6.
- Maximum - 20.
- Latin letters, large and small, as well as numbers are used.
In the next dialog box, click “Continue”.
The last action is to read and agree to the terms of the offer, and also select the option (full or limited) of access when automatically logging into your personal account.
Warning! Don't underestimate the likelihood that your chosen password combination will be forgotten. Therefore, you should play it safe by writing the code down on paper. The main thing is that access to the password is limited to outsiders.
Entering an incorrect password ten times will automatically block access to your personal account for 1 hour, and the password itself will become invalid. The subscriber will have to go through the password setting procedure again.
What problems do users of their personal account encounter when logging in?
Violations in the operation of your personal account may occur in the same way as with any other software. Possible reasons for this situation will be given below, as well as ways to find a way out of it.
Technical problems with the Internet provider
This reason is most widespread. The subscriber can view some pages, his mailbox, but experience difficulties when trying to authorize in his personal account. This is due to the fact that access to Internet resources is not provided through one server, which is why partial navigation through sites occurs in the event of technical failures.
Video on the topic:
In such a situation, nothing depends on the subscriber; he will have to try again later. Or he should try to log in from another computer, access to the Internet from which is provided by another provider company.
Problems in the “Personal Account” itself
This can happen for a simple reason - Beeline is testing new algorithms used in the application and optimizing the parameters used. You can make sure that this is the reason after calling the operator’s hotline.
In this case, as in the previous one, the subscriber cannot do anything other than wait for the completion of internal work.
Errors when entering password
Another problem is why the user cannot access his account. Previously mentioned were the sanctions that the operator imposes on inattentive clients - after 10 incorrect password entries access to your personal account is closed for an hour, and the password itself is canceled. You will have to get it again.
The solution is simple - have a written down password on hand so you can use it if necessary.
Login to your account through the My Beeline application
A convenient mobile alternative to full access to your “Personal Account”. In the application, the subscriber can find the same functions and services as in his personalized account. You can use it everywhere - on the street or on a business trip, the main thing is to have a mobile phone with Internet access at hand.
You can download it from Google Play; the operator provides a link to it on its website. You can also find it yourself, just type in “Personal account Beeline application” in a search engine.
Conclusion
During registration, you should provide as complete information as possible - your accounts on social networks, your email address. Thanks to the first data, logging into your “Personal Account” is greatly simplified, and with the second, the subscriber has the opportunity to quickly recover a forgotten password via email.
The data itself must be entered quickly enough, otherwise the permissible time for entering the account will be exceeded. As a result, the authorization process will have to be repeated again.
Each mobile operator does everything possible to make it easier for its customers to use their products. Beeline is no exception, which, being one of the leaders in the communications market, makes great efforts to increase its customer base. As you know, most people choose the services of an operator that offers its services cheaper, provides them with better quality and provides regular customer support. As for the last point, it is difficult to implement for all Russian providers. Of course, today there is a Beeline office in every city, and if the locality is large, then there may be several such offices.
There are also 24-hour support numbers, by calling which the subscriber can receive appropriate assistance. However, the number of customers of popular cellular companies is so high that they cannot provide prompt assistance to customers. It's no secret that, or anyone else, it's not that easy. No, of course, making the call itself is very simple, but not many people manage to get an immediate response from a specialist and often have to spend a lot of time waiting for an answer.
To reduce the burden on contact centers and reduce the ire of dissatisfied customers, agents have created self-service capabilities. It’s enough to know how to log in, and you can quickly solve communication problems without calling a call center operator. The provider has done everything possible to make this service as easy to use as possible and does not require complex registration from clients, so authorization in a personal account takes a minimum of time and does not require any special knowledge. On our website you can find out how Beeline subscribers can log into their personal account, and also get acquainted with the opportunities that this service opens up for subscribers.
How to log into your Beeline personal account - detailed instructions
As mentioned earlier, registering in a Beeline personal account involves a fairly simple procedure that even those with “You” Internet access can handle. To enter your Beeline personal account, follow these steps:
- Before logging into your Beeline personal account, you need to obtain a password, which will subsequently be used to log into the self-service system. To receive the password you need to send a USSD request: * 110 * 9 # . Within a few seconds you will receive a response SMS message, which will contain the password to enter your Beeline personal account.
- When you already have a password, you can go to the official Beeline website. To do this, follow the link https://my.beeline.ru. A page with an automation form will open. In the “Login” field, enter your phone number. In the password field, enter the password received in the SMS message. Click on the “Login” button. It is worth noting that you can get the password without using the above command. As you have already noticed, in the authorization form under the word “Password” there is an item “Get password”. By selecting this item, you can also receive a password via SMS.
You can log into your Beeline personal account both from a computer and from a mobile phone. In addition, subscribers have access to the free My Beeline application, which also allows you to log into your personal account. You can download this application on the official Beeline website, as well as in the Play Market and AqStore. When you first launch the application, an authorization form will appear with tips next to each item. Follow the instructions to receive a password and log into your personal account. It is also worth noting that the reliability of the automatically sent password leaves much to be desired, and there are plenty of scammers who want to gain access to your personal account. It is for this reason that we recommend immediately changing your password to a more complex one. This can be done through your personal account in the appropriate section.
How to use your Beeline personal account
The Beeline company understands very well that among their clients there are quite a lot of people who do not get along well with the Internet. In this regard, a lot of efforts were put into the development of the “Personal Account” service by specialists who ultimately managed to develop a fairly convenient and functional interface. Knowing how to enter your Beeline personal account, you will no longer have to hang on the phone for a long time, waiting for the operator to respond, except perhaps in rare cases when it is impossible to do without calling a specialist. As for connecting and disconnecting services, changing the tariff plan, replenishing your account, etc. — all this can be done independently in the self-service service.
When you first log into your personal account, you will be able to see many different sections, each of which contains subsections. The operator made sure that subscribers did not have questions regarding the operation of this or that section. When you enter a particular section, the system will give you hints on how to work with it and the functions it performs.
The most popular sections of your personal account include the following:
- "Tariffs and Services". In this section, you can not only familiarize yourself with the tariffs and services, but also activate them yourself, if necessary. This section also contains information about your tariff plan and connected services;
- "Finance and detailing". In this section you can get detailed information about all expenses and calls. All data is presented in a convenient chart, which reflects information about debits from the account. Here you can find out not only the amounts and dates when money was withdrawn from the account, but also check why exactly the operator wrote off the money;
- "Payment Methods". This section opens up a lot of pleasant opportunities for the user. Here you can top up your account, receive the promised payment, and also perform a number of other operations with your account;
- "Help and feedback". Despite the convenience and great functionality of your personal account, some subscribers still have questions. This section is precisely intended for such cases. Here you can create a support request and receive a response from a specialist;
- "Settings". Earlier we mentioned the need to change your password to a more secure one. You can perform this operation in this section. In addition, you can make a number of other settings here. This section also allows you to access other subscriber numbers in order to control their account. For example, such a service will be useful for those who have several numbers or those who want to control the account of someone close to them. Here you can prohibit receiving invitations to manage services from other subscribers.
This is not a complete list of functions available in the self-service service. To get acquainted with all the services available in your personal account, just spend a little time studying other sections. As mentioned earlier, each section has detailed instructions for working with it.
Perhaps, this is where we will end this article. Now you know how to log into your Beeline personal account. We hope the material we presented was useful to you. If you have any difficulties, you can always ask a question in the comments and we will try to help you. In addition, we have prepared video instructions.
